Safety Tips

Help Keep our Workers Safe

When it comes to safety, everyone has a role. Do your part by ensuring your property is safe for our workers during service calls.

If you are expecting a service call, before our worker arrives, please:

• Provide a safe path to the work area;
• Ensure you communicate any potential hazards that our workers should be aware of including:
  • Hidden hazards (slips, trips, and falls; insect nests; etc.)
  • Congested or limited access areas including walkways
  • Dogs
• Ensure dogs are secured during service calls; even the friendliest pets can become aggressive when protecting their owners or home, or an unfamiliar person enters the area;
• Confining your dog to the house, garage, or other secure space;
• Avoid leashing or chaining your dog near the work area or meter location; and
• Ensure your dog remains secure until our worker leaves your property.

Your service call may be rescheduled if your property is not properly secured.